FlyerTalk Forums - View Single Post - Most Points Deposited For A Screw-up/Complaint?
Old Jun 1, 2017, 1:16 am
  #11  
lenardl
 
Join Date: Jan 2014
Programs: AA Exec Plat; SPG Gold; Hyatt Diamond; Hilton Diamond; IHG Plat Ambassador
Posts: 79
i had my award stay of 2 nights comped (50k / night) at the IC Moscow Tverskaya once ..

i checked in and got a low floor (2 / 3? ) , requested for a higher floor but was told none was available.. fine. went to my room, and somehow theres a bee flying around ... called front desk and they tried came to my room and tried to chase it out, but they couldnt catch it. quite funny.

manager came by, and moved me 5 floors up in the exact same room (310 -> 810? something like that)... not an executive floor. so i told the manager casually that the check in person claimed there wasnt any available rooms at higher floors...

didnt make much of it, but when i checked out i was told that my stay was comped. pleasant surprise
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