Originally Posted by
Chelski
Mine hasn't left 1500 point S but took the rest away. A phone call will clear this up. Keep your receipt. The best time to call is after promo ends so points are 30 days from when they add them back.
Good call on the 30 days advice! ^
Something is wrong, I would stop by the CS desk with your receipts and card and ask them to fix it. They can add manually in some cases.
Agreed, manual add takes 2 seconds and I've had good luck with that during previous promos.