Originally Posted by
taylor
Thanks. He already had his fourth statement and no points. I called them, went through three different people, all acting like they have never heard of GCR and didn't know what a tracking number was. Nevertheless, after 30 minutes, we got the points! It just shouldn't be that hard......
The technical jargon they use is "application's source code", not the tracking number. If you mention that to them, they should be able to confirm it is or isn't GCR's. In any event, glad you got your points. Hopefully they posted the 10K manually, and then he will get another surprise 10K on his 5th statement.
