Originally Posted by
Lefly
I have a LHR-HEL-LHR in J, BA ticket & flight number but AY operated (A350), and seems there is no chance to select seats online by myself.
- BA MMB tells me it's not possible and to contact my local British airways office
- AY MMB tells me that it's not a AY operated flight


, so not possible.
- Tried RJ MMB too: I was apparently able to choose seats but it seems to have no real effect, and seats number are not shown after exiting seat selection.
Do I really have to call? And BA or AY?
Thanks!
I had exactly the same thing and had to call AY. To be honest it was a complete pleasure - the agent couldn't have been more helpful. Quite the contrast to the BA experience (GGL line honourably excepted...!).