Originally Posted by
InTheShed
I have been trying to book an award ticket LAX-XMN/PVG/HKG/TPE for the last three days. I tried all those airports, and on KE, JL, HU. Same error message. This is the first time I am booking their international partners with miles. Very frustrating.
first time for me to book international partner with miles as well...tried many times on an award ticket from Seattle to Beijing (Hainan airlines) to no avail due to same error. called customer service and after 20 mins, CSR encountered the same error. not happy with Alaska.
error message:
The request was not successful. See the red message(s) below. Space on partner flights cannot be confirmed. Please change the dates, cities, or flights of your original request.
-1620
To continue, shop again for other fare and flight options.If this problem continues, please call 1-800-ALASKAAIR (1-800-252-7522) for other fare and flight options.