Recently flying F from HKG to JNB with my wife.
I confirmed seats 24 hrs in advance. Then, on arrival at HKG, was told that flight was oversold in F, 8 pax had already checked in and we were being downgraded to J! Not only that, but the worst J seats, in the rear of the cabin right by the economy cabin.
We were offered about $1000 each in compensation (which was the fare difference plus "a goodwill gesture") - we were on AONE fares so the difference wasn't great. We were also offered upgrades if we flew Cathay in the next 12 months, which we aren't going to be doing.
Can I expect any further compensation if I complain further? What can I ask for?
Is this a frequent occurrance? I was appalled, I didn't think this happened in F!