FlyerTalk Forums - View Single Post - 27 May 'worldwide' BA IT outage | practical assistance/advice [Clutter-free please]

May 30, 2017, 8:20 am

#1160

fransknorge

Join Date: Nov 2012

Location: Rhineland-Palatinate

Programs: *A Gold (A3), HHonor Gold

Posts: 5,706

Cool username

I think the best way will be through Customer Service, via the Contact options.
Note that the normal route is via MMB and if this does not work, via phone according to BA:
https://www.britishairways.com/en-de...refund-options

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