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Thread: Sixt Phuket
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Old May 30, 2017 | 1:49 am
  #4  
Heng088
 
Join Date: May 2017
Posts: 1
Worst service ever

I rented multiple times from Sixt Phuket
But this time was the worst experience.
I landed in Phuket at 840am it took me 2 hours to get a car. I complain and the manager was extremely rude and defended how right they were and how stupid I am.

1) there is no booth at the international terminal
2) the confirmation email did not provide information Nor notice
3) I had to ask around and find out that
a) takes bus to the domestic terminal
b) make a call (now its international roaming rates) I had to call 4 times before someone answered
c) wait 45 mins for a vehicle to come to pick up

4) contract on insurance and damages defer from email confirmation - higher of course with more terms. Misleading you...

5) fuel is 1/2 tank I have to return full!!??
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