Originally Posted by arjen05

Just completed my 3rd stay here in the past 2 months. SPG Plat recognition pretty standard: 500 points, welcome gift or breakfast and no special room upgrades. You'll get your room key in the 'you are upgraded' sleeve, but upgrades are pretty limited to harbour view rooms - see the attached images for the upgraded room that I've got yesterday.
The first two times there was a welcome letter from the duty manager in the room.

Some random comments:

Renovations
The hotel is currently under renovation. All rooms on the 2nd floor have been refurbed and the one I've stayed in on the first floor (pics) also, but.. both adjacent rooms incl. the one with connecting door, were still under construction. There was not even furniture in there yet.
I had to speak at a conference Monday night and expected to get back late and was afraid of construction noise in the morning, so directly after checking in and entering my room, I've called the reception to ask for another room. They didn't move me, but ensured me that they've blocked all construction works in both rooms next to me.
As I expected, Tuesday morning, minutes after 7am construction workers started in the room with the connecting door.

Airport shuttle
The hotel offers an airport shuttle several times per day for 7 euro. I've booked a seat for the 7.30am shuttle during a stay in April. I was at the reception a bit before that and checked out - the exact time stamp at my credit card receipt is 7.30 - but the shuttle had left in the meanwhile. No refund or alternative options were offered, had to take a 35 euro taxi on top of the shuttle ticket. Make sure you'll arrive upfront, even though you're in the hotel lobby they won't remind you of the shuttle leaving the hotel.

Restaurant
The harbour club: really fancy place. Nice view, good food, great atmosphere! Just one note: verify your order: I've had dinner and wine, ordered a bottle from the menu and when the waiter asked us if we'd like to order another one we said yes. In the end it turned out that the second wine was 50% more expensive than the first bottle..