Originally Posted by
milypan
We've got a 5-night stay booked at a SPG property in Hawaii (Royal Hawaiian), but we've got a tight connection that I'm afraid we might not make. If so we'd likely show up late the next morning. As long as we notify them that we won't be there until the next day, would there be any repercussions in that case? To be clear, I don't expect a refund of the first night or anything like that -- I just want to make sure the entire reservation doesn't get cancelled out.
Absolutely keep the hotel informed of your updated arrival time(s) and that you will be showing up. Some properties will drop your rez earlier than checkout time the next day thinking you've forgotten about it and hope for double booking. Keeping them informed should keep a room until you arrive. Especially location like HI, there are many flight mishaps and I'm sure they are very used to that.