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Thread: How Easy are Upgrade Coupons to Use?
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Old May 29, 2017 | 8:31 am
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Originally Posted by writetorich
and If you are not select plus and no status , will regular customer service be able to help?
Hold times can be very long.
You'd call the AGR line either way, and I haven't seen its hold times get as bad as the main Amtrak line. You should also be able to have any ticket agent in a station handle the upgrade.
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