Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,741
Quite a few times when there have been really major issues. Highest one 200k points (not a typo) for 4 night stay at an IC where my fiance injured herself painfully due to poor workmanship in a refurbished room. Others like 50k points for 2 nights at another IC for a range of issues with room and f&b.