Originally Posted by
Sofa
Help please. Bronze member. Was due to travel Saturday 27 May. Won't clutter post with that trauma of day with my young family. 5 of us travelling, 2 adults 3 children. I have been ringing the number given out on day to re book but it just has a recorded message. There is no option to re book on manage my booking. Can someone advise a phone number to ring which will help me re book. At this stage I am looking to re book for later in year as I am giving up on a flight to enjoy half term. Thanks
If you have Skype, GoogleTalk or some other VOIP, perhaps try Bremen on
+49 421 5575 758
which is open to at least 17:00 BST today.
The publicly available numbers are
In the UK:
Call 0344 493 0787 option 1 (06:00-20:00 local time; calls charged at local rate)
In the US:
Call 1 877 428 2228 (09:00-19:00 EST)
If you are looking for a rebook, so not travelling in the next 2 days or so, then maybe just leave it until things quieten down. There is no need to do anything today. Otherwise just keep trying, you will get through eventually.