FlyerTalk Forums - View Single Post - Etihad lost your bags? Good luck with that.
Old May 29, 2017 | 12:43 am
  #9  
hi2all
 
Join Date: Sep 2012
Programs: EK Silver, EY Gold, Hyatt Platinum
Posts: 23
Originally Posted by hi2all
After reading this I was dreading that this will not happen to me and guess what:

Etihad lost my 1 of 2 checked in bags. DEN to ORD was on Etihad code share on AA in First class. But AA shows that the bags were unloaded in ORD. So the bag was lost somewhere between ORD-AUH-AMD (in Business class).

Also, in AMD, they do not honor priority tags on the bag. My checked in bag was one of the last to arrive.... Have filed the claim form but unfortunately they have not given me the tracking # on the form. So cannot check the status online.

Not happy
Just an update:

Looks like they had left the bag in ORD. Etihad tracked it and their AMD team delivered it to my home. So there is still hope for some.

FYI they had given me a photo copy of an 'apology' letter as well as USD 60 equivalent of local currency at the time of filing claim for missing bag.
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