FlyerTalk Forums - View Single Post - Using AC MLL in the US?
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Old May 28, 2017, 10:59 pm
  #11  
bocastephen
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Check the AC thread for more details on this - the short answer is "it depends", for two reasons:

1. AC can, and will, limit access during peak times to their own customers and stop *G from entering the lounge.

2. There is one report of an escalation over this that resulted in a UA "manager" telling the AC staff to stop admitting UA customers who were getting lounge access without paying for a UC membership. I question what right a UA manager has to do this (essentially none), but apparently the mousy AC agent took the instruction to heart and stopped admitting UA customers. You can make a fuss if you are *G and insist on being admitted if there is no capacity issue, but that takes us to:

3. There is no reason to go to this lounge - almost non-existent food, cramped space, no power plugs, a slow elevator that can add 10 minutes to your visit, and the classic Canadian MLL behavior of fondling the food with dirty hands instead of using utensils (there is a whole thread on disgusting MLL customer behavior including such gems as sampling a food item by licking the serving utensil).

I was there last week and breakfast consisted of two trays of stale, hard muffins, a vat of congealed oatmeal, some uncut (i.e., wash it yourself) fruit, and assorted beverages. No thanks.

If you want an alternative lounge, skip the MLL and keep walking to the TBIT *G lounge - it's likely that by the time the AC MLL elevator shows up after you press the button, you could already be sitting in the TBIT.
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