Originally Posted by
Steve Lovett
Just to say, I wasn't trying to screw CP out of lots of money, all I wanted to know was I able to claim anything back for the extra costs we had to pay out due to the delay?
CX did not cause your delay. If you truly want to go after the money, you will need to wait until the investigation has been completed (so the liability can be established) if MU (if the pilots are found at fault) or CAD (if the ATC are found at fault) did, or it was a god's act.
Originally Posted by
Steve Lovett
CP were there at the arrivals gate giving out vouchers for free hotels and taxi to passengers that had missed their connections. So some were getting a sort of comp never mind the reason for the delay...
It was still EC 261/2004 at play.