FlyerTalk Forums - View Single Post - 27 May 'worldwide' BA IT outage | practical assistance/advice [Clutter-free please]
Old May 28, 2017 | 5:04 am
  #867  
BAAZ
 
Join Date: Aug 2006
Location: London
Programs: Mucci Grandee (Upgraded), BA Silver, AZ MilleMiglia
Posts: 3,107
Originally Posted by Tobias-UK
Did you change the flight or was this an automated change by BA? If BA changed the flight without you requesting it then you are entitled to cancel with a full refund. I think the safest bet would be to call them to do this. You may also be entitled to other compensation: please see the dedicated topic for further information/discussion http://www.flyertalk.com/forum/briti...61-2004-a.html
Thanks. Was an automated change. Will try calling them tomorrow.
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