Originally Posted by
herbertgoon
Maybe I phrased that badly. I'm not seeking special treatment, only "treatment". The experience yesterday showed that getting any information from BA was impossible. I sympathise fully with all the others affected.
I maintain that BA should have been able to communicate options for passengers without any IT at all.
You have made this point several times now. It's perfectly valid, and few would disagree, but can this thread perhaps be kept clear of such posts so others can focus on offering help and advice to those that need it for now. Thanks.