Join Date: May 2006
Location: 5 miles from EMA
Programs: BD, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 5,904
The Daily Fail is quoting £150m in compensation. I hope that every last passenger affected by yesterday's events takes them to the cleaners.
BA is an airline that cares neither about its staff nor its passengers. They only care about the money.
They will no doubt try to weasel their way out of the first raft of claims by claiming force majeure. I would like to see them defend a position that their IT infrastructure was up to scratch when a) a power failure could have been avoided with sufficient redundancy or b) if it was DNS/AD related there should have been a change freeze on over such a critical period of time. Both of those would seem to be well within their control.