FlyerTalk Forums - View Single Post - 27 May 'worldwide' BA IT outage | practical assistance/advice [Clutter-free please]
Old May 28, 2017 | 2:35 am
  #804  
chris1979
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Originally Posted by fransknorge
If they indeed follow this policy it means advice given in this thread were not adequate.
OTOH good luck dealing with the extra PR nightmare if they refused to refund alternate travel arrangements.
GGL line told me this morning they would only book BA codes (incl codeshare) which isn't helpful for certain destinations.

I managed to get onto flight tomorrow but think I was a few hours ahead of trying to sort compared to most other pax on the flight. A friend and his family were also meant to be on the same flight and were told nothing now left for at least a few days so he's booked them a Norwegian tomorrow and will try claiming from BA or travel insurance.

Good luck to all those needing to travel today.
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