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Thread: 27 May 'worldwide' BA IT outage | practical assistance/advice [Clutter-free please]
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Old May 28, 2017 | 2:25 am
  #797  
fransknorge
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Originally Posted by Steve_ZA
BA twitter saying they will definitely not reimburse anyone who made alternate travel arrangements but will refund unused outbounds and protect the returns.
If they indeed follow this policy it means advice given in this thread were not adequate.
OTOH good luck dealing with the extra PR nightmare if they refused to refund alternate travel arrangements.
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