Originally Posted by
henkybaby
Meh... BA seems to be hit harder than most. That is also because they are often launching customers for new technology. If you are, you need to make even more sure that you have redundancies etc. It is never going to be 100% uptime though.
Not going to type an essay about it.
Someone already did that. And here is
the other side.
It happens to all airlines at some point but I believe BA had it multiple times now. Expensive problem though. Didn't Delta lose around $100M?
Maybe they (BA) are more vulnerable because they are advancing through a huge set of changes in order to deliver better value to the shareholders and better service to their customers. As the saying goes, if you are in control then you are not going fast enough.
If BA is hit "more than most" that is not surprising to me. This is not a tiny company, this is one of the world's largest airlines and companies - a large company with global operations and a huge legacy infrastructure that have suffered many takeovers and mergers. Of course it is much more likely to be hit than (say) AirBNB who have had the luxury of creating a modern technology infrastructure. As for "Multiple times" this issue has only happened once...