Originally Posted by
UVAhoo06
I wound up buying the tickets with a combo of Chase UR points and cash. So, thanks for the advice!
I tried getting a seat in W, but the CI agent on the phone said that the entire section is not available. I asked to be seated in the bulkhead section or even exit row in Y. Not available. She saw the same seat map that I saw online: a lot of open seats in the back but not the ones that one would desire. I asked her what "preferred seating" was available for STE+ pax (like me). She said that no such seats/sections existed.
Have you (or anyone else) had any success getting "upgraded" at check-in? (I realize that it's just a nicer seat with identical Y food and service.)
Has to do with fare type. If you book a cheap one you get stuck at the back (happened to me AKL-SYD on CI). However, they can move you at check in and upgrades are sometimes available. For what it's worth, I was offered an upgrade on that route for $170 AUD.