Originally Posted by
Stormbel
So I need to cancel my return flights? When I talked to the ground crew, and mentioned that a rebooking wasn't suitable she never mentioned the need to cancel my return trip.
*I have just had a look and the outbound trip looks just like it did before I got to the airport. Both sectors say that they cannot be cancelled online and prompts me to phone ba.
It looks like you will have to call, you will be entitled to a full refund or rebooking to a date in the future. You may be entitled to other compensation, watch this space.