Originally Posted by
BobbySteel
The failure to rebook especially even one oneworld partners is the most inexcusable part of this. Absolutely horrible especially considering booking into AA should be revenue neutral for them considering the JV.
Originally Posted by
corporate-wage-slave
BA are rebooking passengers on to AA and other airlines where it's a joint business route.
Originally Posted by
stevie
Rather pathetic they are not booking otherwise though.
I think the call centre employees hands were tied at the beginning. I had booking LGW-CUN and was not able to rebook myself onto AA when I called earlier, but after calling them again, I have just been rebooked on AA LHR-JFK-CUN so it seems that they are booking people on other one world carriers.