Originally Posted by
Tobias-UK
According to the main discussion thread there is now some MMB functionality on BA.com so that is the place to go to to see if you can cancel your flights for a refund. You will also be able to submit a claim for EC261 compensation on BA.com - whether it qualifies for EC261 is yet to be established (I think it very likely) but there is nothing preventing you from claiming now.
So I need to cancel my return flights? When I talked to the ground crew, and mentioned that a rebooking wasn't suitable she never mentioned the need to cancel my return trip.
*I have just had a look and the outbound trip looks just like it did before I got to the airport. Both sectors say that they cannot be cancelled online and prompts me to phone ba.