Originally Posted by
plunet
I'm not sure if this helps, but finding the BA Holidays T&Cs is a bit of faff on the BA website.
Cheers, that's been a great help. Currently trying to find alternative arrangements in case BA can't rebook the rest of the family... I couldn't open my voucher and T&Cs earlier today - I think bits of the BA.com site were patchy earlier on...
That's half the battle - next is actually getting BA to refund and compensate!
(Well, depending what today's outage was caused by - I'm sure BA will be doing everything possible to avoid compensating sooo many passengers who were due to travel today!)