Originally Posted by
robdls
After 3 hours 5 mins on the phone with Expedia and them calling Emirates back and forth several times I finally was reissued. It took a basic rep who said its not allowed to recycle the itinerary, escalation to his manager who said it is not allowed to recycle itinerary, escalated to his manager (Corporate) to finalize in 30 minutes. Basically, they just needed to call Emirates to receive a "Code" that authorized them to reissue at the existing fare. Emirates required them to use the same Confirmation number which Expedia kept stating it was "not allowed" until I reached corporate who was extremely helpful and took care of everything immediately while working with Emirates. She knew what to do and how to do it.
Very good information. To reissue a canceled ticket, they indeed need a waiver code from the airline, which can be done by calling the agent support line. Did Expedia reissue the ticket, or did Emirates take ownership of the ticket and reissued it? Has they charged your credit card for the existing fare, as the original ticket had been refunded?