Originally Posted by
Guy Betsy
Would BA refund her? She absolutely has to be in Frankfurt by 7pm which is when she is scheduled to arrive. I doubt she will make it seeing that LHR will still be a mess tomorrow.
If she 'absolutely' has to be in Frankfurt by 7pm I would book another airline, then attempt to get a refund from BA another day. 50/50 chance of a refund IMO.
Feeling gutted for the numerous families trying to get away for the holidays.
After traveling with a non-frequent flying family recently it was an eye opener how stressful flying can be if you're not used to it.
Lots of kids will be returning home in tears I'm sure
