FlyerTalk Forums - View Single Post - Diamond Status - validity period question
Old May 17, 2004 | 5:33 pm
  #11  
chipper
Original Member
 
Join Date: May 1998
Location: Orange County, CA
Programs: AA GLD 1MM, UA PLT
Posts: 605
Maybe longer if you earned it

I earned Diamond in 2001 and 2002 and had a card expiring 4/2004. Hilton cleverly decided to keep me as a Diamond figuring that they would not gain share-of-stays by knocking me down. The airlines have not yet figured out this model, but academics in the marketing community have told me that the Hilton model builds a lot more customer loyalty.
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