This location at HKT has been great for me, though I usually book the mid class vehicles and always get a great UPG and nice car. I just rented there the beginning of May for 4 days and the car was a low mileage like new Toyota Altis with the premium package, a few scratches of course. I'm a mere PLT just recently, but in January with no status, when I also rented there for 5 days, same result. Similar Altis in great condition. They don't seem to have a wide variety of vehicles, much less a large number of cars available.

I have also rented from Avis and Hertz in Thailand and the BKK stations are by far the best for UPG's-got a great new Honda Accord at BKK from Hertz recently so about a double UPG- with Avis being the worst of the three. None of these rental companies are corporate locations, so it's the licensee that may be the problem. I know that the Avis US corporate office was zero help with a problem I had with Avis's licensee at Buri Ram airport.