Hello,

A couple days ago I booked one way flight from YYC to LGW with stop in YVR. I purchased my ticket from OTA. The reservation is confirmed on Check My Trip (there is a PNR and a e-ticket number). When I'm checking my reservation on WestJet's website there is an information on the top: "Unknown Payment Problem We cannot recognize some reservation and/or electronic ticket elements. If you have any queries about your reservation, please contact the office (e.g. Travel Agency, partner airline office) that made the reservation and/or issued the ticket."
I contacted WestJet over the phone and they said that everything is OK.
Is this something I should be worried about? Thank you in advance for your answers!