FlyerTalk Forums - View Single Post - Cock-up on the catering front, MUC-LHR in CE
Old May 25, 2017 | 3:18 am
  #19  
corporate-wage-slave
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Originally Posted by BAAZ
surely they could join the dots and just empower the crew to go and get something for the pax in question?
Yes that is what I feel too (and you quoted me where I said so). In a way it's an advantage of having BOB stock to hand since there is an easy remediation route available, it's not something that happens that often either. I suspect the reason why it's a very strict no-no is that the stock is actually owned by Tourvest and there it causes (resolvable) complexity if items are given out without being sold.
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