Originally Posted by
adampenrith
We had a short visit to Switzerland 11 months ago, and your TR made me want to spend more time there.
Sadly we experienced really poor customer service on the Glacier Express and also at our hotel in Zermatt, and at security departing ZRH, which soured out feelings about Switzerland.
It truely is a beautiful country, so next visit I will know to have lower expectations and we should manage just fine
Sorry to hear you had a bad experience.
We did the Glacier Express few years ago and had a blast. We did round trip in 1 single day: Chur to Zermatt to Chur.
Hope you go back again.