Originally Posted by
IkeEsq
Sorry, but your story makes no sense.
I am not OP. But it does make sense.
Originally Posted by
IkeEsq
So why did they call you to tell you that you were approved a week later?
It is possible that OP applied in a branch and the call was originated from the branch.
Originally Posted by
IkeEsq
I have never been called by Citi to say that I was approved and my wife and I have gotten 14 cards between us since October 2016. We generally get an email within a few minutes of being approved.
Never getting a call does not mean it does not happen.
Also - it is not mandatory to provide an email address for the application.
Originally Posted by
IkeEsq
Cards normally arrive 7-10 business days from approval, which they state whenever I apply.
The keyword is "normally". OP's situation, I believe, can be classified as "atypical".
Originally Posted by
IkeEsq
Citi never expedites shipping on AA Platinum cards (they used to on Executive cards, not sure if they still do).
Yes. This has been confirmed by OP (as OP claimed who said that was apparently blowing smoke).
Originally Posted by
IkeEsq
If they sent you two cards that long ago and you didn't get either, it seems like you might have some mail issues. Did you get the welcome letter saying you were approved and listing the bonus?
It is possible. But it does not mean what was claimed by OP re: Citi's imcompetence is not valid.
Originally Posted by
IkeEsq
If, when you receive the card, you contact them and explain that you just got it, they will extend the 3-month window, I had this happen on a lost card.
There is no guarantee that Citi (and/or other issuers) may extend the window.
Originally Posted by
IkeEsq
If you just want to be mad at Citi over this and never deal with them again, that is cool. But you are missing out on a potential gold mine of AA points if you know how to work the system.
There is another issuer known as Barclays.