what upgrade for heritage rooms - Ambassador
I booked 2 days this weekend- one on points and the other with cash
I am a platinum ambassador
For the cash booking, the reservation was updated to deluxe but I am struggling to understand how this is an upgrade as heritage were more expensive than deluxe at time of booking?
For the points stay, I was offered an ""upgrade"" to deluxe as way of an up-sell email. Again, I struggle to understand how this is viewed as an upgrade.
I stayed here before the renovation and at that time the shophouse rooms (currently heritage) were more expensive.
In summary, confused about the upgrades. I would appreciate if someone can bring some light to it. Thanks