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Thread: WoH (Globalist) Member Engagement Team
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Old May 23, 2017 | 8:56 am
  #92  
CIT85
10 Countries Visited
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15 Years on Site
 
Join Date: Jun 2007
Location: JAX
Programs: UA Gold MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,820
Originally Posted by Mary2e
I heard back, same day, from the review email I sent yesterday thanking me for the detail I went into.

Take away - we're not the only people complaining about this. (yes, he said that) and that they are taking all these reviews into account but since the program has only been in effect for 1.5 months they are not planning on making any changes at this time.

My guess is they are gathering info about the most hated changes to the program and will adjust accordingly, though not until next year.
I provided similar feedback itemizing each aspect of WoH that is deficient to HGP. The response I received also stated that since the program is so new, they are not planning any changes.

As you mentioned earlier, they will lose a lot of elites, especially Globalists, if they don't make changes soon enough for people to change their stay patterns.
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