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Old May 23, 2017 | 8:46 am
  #11  
phoneticduck
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Originally Posted by ajamieson
I have a similar issue. Was given assigned an Aer Club account number that is identical to my existing Avios account number. If I log into my Aer Club account, it tells me the username/password is incorrect and, if I reset, I get locked out of my Avios account even though the two have different details. Sometimes I get a message telling me to use the same login for both accounts; that doesn't work either.

What a mess!
Where to begin....

Being assigned the same number for both accounts I would consider a logical impossibility, since they are, at their core, both avios accounts. Major malfunction somewhere in all of that.

Moreover, the advice to "use the same login for both accounts..." seems to imply that the accounts are distinct, despite having identical numbers?

You mentioned that the two accounts have different details? Different how? I thought they were identical?

Take it up with avios instead of Aer Club? Get your original avios account sorted out first, and back to working order, and then apply for a new Aer Club account from scratch?
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