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Old May 23, 2017 | 1:20 am
  #166  
Ausriver
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,151
"I believe you have spoken to my colleague in regards to your frustrations and dissatisfaction towards Secure Parking at the time of checkout. What my colleague has explained is correct and in fact Hilton Sydney has no jurisdiction of parking pricing set by Secure Parking company, as Secure Parking is a separate entity to Hilton Sydney. The Terms and Conditions of parking entre is also listed in our website stating ”This carpark is owned and managed by Secure Parking. Self-parking fee is $55.40 for 24 hours from time of entry.” I am truly sorry of the frustrations and trouble that have caused from the misunderstanding."

Just got this from Hilton Sydney guest relation manager, Another pointless reply.
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