Just to add another review...
My husband and I celebrated our fifteenth wedding anniversary at the Andaz the first week of April. Overall, it was an excellent experience all the way around.
I absolutely agree, though, that restaurant service is slow. Be prepared to have to get up and find your server to get a refill or to order dessert. They are in no hurry at all. The monkeys are the most entertaining part of every meal, for sure. My kids would have loved them.
The property is gorgeous and full of hills. This is not a hotel for my grandmother. The trek to the beach covers a trail with tree roots and rocks, so be aware... We overheard a family talking about how they had no idea that the beach would be completely inaccessible for an older family member that they brought along.
Rooms are immaculate, food was excellent, and associates were very kind. We ate the breakfast buffet late each morning and were stuffed until dinner. The Dive Bar at the Marina was okay... We heard that they have a great happy hour, though we arrived too late for that.
Don't miss out on taking a $10 cooking class, if you can spare an hour. We enjoyed the tortilla class with Chef Javier, and it was enough food to serve as a small lunch for both my husband and I, but beyond that, Javier was gracious and knowledgeable and simply wonderful. Also, if you're into snorkeling, go into the water and swim toward the rocks to the right. We saw lots and lots of sea life. No coral or beautiful reefs, but many varieties of fish, shrimp, eels, starfish, etc.
It's a great property, especially for 15k points.