Originally Posted by
tangey
I'm not sure if it's a related issue, but I had problems when migrating. The issue was due to the fact that the password for my long existing avios account did not match the new password requirements.
I had to log into my avios account, set the password to a new one that matched the new requirements, and then everything worked ok.
I have a similar issue. Was given assigned an Aer Club account number that is identical to my existing Avios account number. If I log into my Aer Club account, it tells me the username/password is incorrect and, if I reset, I get locked out of my Avios account even though the two have different details. Sometimes I get a message telling me to use the same login for both accounts; that doesn't work either.
What a mess!