FlyerTalk Forums - View Single Post - Int'l SWU Denied for Arriving at the Gate "Too Late"?
Old May 21, 2017, 7:17 pm
  #26  
JDiver
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
First, per AA:

Boarding times:

"30 minutes prior to departure From/To the United States and:
Europe
Middle East
Asia
South American destinations: Asuncion, PY; Brasilia, BR; Belo Horizonte, BR; Curitiba, Br; Buenos Aires, AR; Rio de Janeiro, BR; Sao Paulo, BR; Lima, PE; Montevideo, UY; Porto Alegre, BR; Recife, BR; Salvador, BR; Santiago, CL; Sao Paulo Viracop, BR"

http://www.flyertalk.com/forum/ameri...ar-2017-a.html

We've had many posts regarding:

Boarding times - for many international flights, they begin boarding 45 (or earlier - see above) minutes prior to scheduled departure

D-0 - wherein many gate agents begin boarding early

Losing upgrades because one was not in the gate area before they began boarding, which is when they process upgrades

Whether it's AA policy or not seems immaterial, because the evidence supports gate agents are empowered to do pretty much anything they want as long as the jetway is closed and the aircraft is ready for pushback on time.

These posts have been full of angst - why should Club members be denied Club access merely because the gate agents might choose to process upgrades by voice calls, leaving those not present out of luck and upgradeless? Because D-0 is their priority. Apparently AA will penalize them for a late departure if it's due to gate checking bags because there were too many passengers with bin bags, or other reasons presumably under their control, and AA appears not to penalize them for early boarding calls and using upgrade in order but by voice call.

Last edited by JDiver; May 21, 2017 at 10:31 pm
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