Originally Posted by
justforfun
Agreed. The requiremrnt that at you need to be present at the gate the moment your upgrade clears or you lose it is completely fabricated.
The point is that the upgrade didn't clear -- the GA paged the OP multiple times to see if he was in the gate area; if he'd responded, the upgrade would have then been cleared.
If the GA pages you multiple times and you don't respond -- whether for a standby seat, a domestic upgrade, or a SWU, you can lose your spot. This is how it's been as long as I can remember. I know I sound like a broken record, but am a bit astounded at how unfamiliar frequent flyers seem to be with... you know, flying.