Originally Posted by
Hengilas
Absolutely do not understand why you have to be at the gate; I have cleared coutnless upgrades both comp and SWU and NEVER had to be at the gate to claim them. I always only show up right before boarding and collect my ticket. I'd be really upset at this.
100% agree with OP and don't know how you can lay blame on him for this situation
Agreed. The requiremrnt that at you need to be present at the gate the moment your upgrade clears or you lose it is completely fabricated. How about mobile boarding passes that get automatically updated with your new seat? Why on earth would you think you had to go to the gate to claim it. Ludicrous.