FlyerTalk Forums - View Single Post - CAnnot check in on-line for AC flight (UA Award)
Old May 21, 2017 | 6:36 am
  #29  
quantumofforce
5 Years on Site
 
Join Date: May 2016
Posts: 2,494
Originally Posted by Athena53
It's worth asking- I wouldn't mind being compensated for the $80 I paid for the reception I'll miss tonight. (If I'd known, say, a week ago, I could have cancelled it and gotten my money back.) My concern is that if I go to UA they'll say it's AC's fault, and vice versa. I'm retired so I've got the time to rattle their cages- which should I approach first?
Fire off an email to both simultaneously. Then if they point fingers at the other one and don't CC them you can start forwarding accusations around
quantumofforce is offline