A related question. Hubby has rented a car in Australia ( we are here now ), prepaid with his UK Amex Platinum. As we understand Amex would cover the rental excess so we did not take out the additional insurance. Unfortunately he scrapped the bonnet of the car - accidentally closing the garage door by bumping the garage controller in his pocket.
When we return the car this week, we will have to tell the car rental company. How do we put in a claim with Amex? Do we wait until the rental car company charged hisAmex card first?
Thanks for any suggestion.