Originally Posted by gengar

Of little help now, but consider using Skype for these types of things - cheap international calling not only helps with entities that lack a domestic/toll-free number, but also calling certain call centers of international companies to your benefit. It's annoying to have to resort to things like Skype to get problems handled efficiently/cheaply, but it's helped me immensely.

In any case, it does seem to me that SPG really dropped the ball here, but nevertheless I hope that you are able to find satisfactory alternate plans for your anniversary.