Originally Posted by vh_bu98

As an Intercontinental Ambassador, you should get a 1 category upgrade which will mean Harbour View room since you booked a Deluxe room. Last year, they were doing 2 level upgrade but apparently that stopped this year. I booked a junior suite last year and got upgraded to the executive suite. I did the same booking this year, but I got the superior suite instead. So I canceled and booked the superior suite so I would get the executive suite. The upgrade will actually show up on your reservations after 1 day of booking.