Originally Posted by
stargold
FHR is an eligible booking channel, so you will (or at least you should) receive the Amb 1-cat upgrade in exactly the same way as if you had made a paid booking through ihg.com. Ditto with the Citi Prestige 4th night free.
It seems to me that the best thing to do is send an e-mail to the hotel with a list of the different bookings, and discuss your requests and what they can provide.
I thought that the rules had changed and that you now had to make all bookings direct with IHG to get elite benefits and for nights to be counted for elite qualifying nights.