Originally Posted by ericw

You were lucky! My first time flying them to CPT from YYZ. Both inbound and outbound were delayed and misconnected in ADD by 10 minutes or so and they did not hold the planes for us. The most ridiculous thing was that for CPT-ADD they decided to make a stop in ZNZ last minute to pick up additional passengers...what a joke! Only good thing was that I forced them to reroute me on LH and AC and booked into full fare Y for miles and upgrades:P